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Privacy Policy

DATE: 8/31/2020

This Privacy Policy explains how we collect, use and manage your information. By visiting the Website directly or through another Website, you accept the practices described in this Policy.

TunerRack reserves the right to modify the Privacy Policy disclosure without advance notice. For latest updates be sure to reference this Privacy Policy document.

We are not responsible for the content or privacy practices on any web Website not operated by to which the Website links or that links to the Website.


TunerRack collects two types of data:

  • Personal Information (information that you submit to us through the order process)
  • Passive User Data (information that is collected automatically about your usage of the Website, such as IP address)

Personal Information may contain such personal information as name, contact information including shipping & email address. Personal information may also contain your demographic information including postcode. Your order history may be used to collect personal preference and product related interests.

Passive User Data is non-personally-identifiable information usually comprised of data collected automatically when you visit any of our webpages. This information typically includes IP addresses, browser type, internet service provider (ISP), Website navigation, referring/exit pages, operating system, and date/time stamp. This non-personally-identifiable information is collected automatically through the use of a "Cookie". A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use both session ID cookies and tracking cookies. A tracking cookie remains on your hard drive for an extended period of time.

You are free to decline cookies by setting your web browser to reject Cookies from the Website. However, disabling cookies on your device/browser may result in certain Website features working less efficiently, slowly, cause errors, or cease working altogether. This will negatively affect your TunerRack Website browsing and shopping experience. UNLESS YOU CHOOSE TO DISABLE COOKIES, YOU CONSENT TO THE USE OF COOKIES AND GEOLOCATION BY USING THE WEBSITE.  

Please note that we do not access nor collect any of our subscribers' personal financial information such as credit card numbers or any banking information. All of our transactions are processed reliably and securely through a third-party bill processor.


Passive User Data is mainly used to improve user interaction with the Website store and features. It may also be gathered as well as used to analyze Website/page performance and ease of use.

We may also use third party companies to help us deliver interactive and consumer related reports and advertising. Such third-party services (e.g., Google Analytics) may be used for basic tracking and analytics purposes to gather certain non-personally identifiable passive data about your use of our Websites and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related data. The information provided by these third-party companies help us better understand our customers and help us improve our Website, creatives and advertising.

If you choose to give us personal information such as your name and contact information through the process of making a purchase, subscribing to our newsletter, or by requesting something from the Website. For example, you may request details about a specific item, a callback request, or any other inquiry, we will use the information you provide to fulfill your request. 

We may share your personal information with third parties for the purpose of fulfilling your order. For example, every time you place an order on the Website we will share your address with a shipping company such as USPS which will work to deliver your item to the address you have provided us.

Unless you request otherwise, we may also use your personal information to occasionally send you promotional emails notifying you about new or upcoming products, discounts and changes.  If at any time, you no longer wish to receive these marketing emails, you may opt-out of receiving them by changing your "Email opt in" preferences by clicking “Unsubscribe” from any of the marking emails. You may also choose to restrict the use of your contact information by simply contacting our support team using Help/contact page.


Our Website and products are not developed for or marketed to children.  We do not knowingly collect or solicit personal information belonging to minors.

You must be 18 years of age or older to use our services. Visitors under 18 years may only use the Website under the approval of a parent or legal guardian as defined in ORS 109.570. We reserve the right to terminate services to any individual we believe is in violation of our privacy disclosure.


As described above, we mainly use your Personal Information to provide you with targeted advertisements or marketing communications we believe may enrich your user experience with the Website and product listings.  Also, by purchasing any product through the Website is considered to be purchaser’s acceptance of the Terms & Conditions and this Privacy Policy, as well as any additional terms and conditions specific to the product you purchased. As such, the Company will retain, the customer’s personal information related to said purchase for the purpose of facilitating returns, warranty service, and for the Company’s financial record keeping. 

We do not sell, distribute or lease your personal information to any third parties unless we have your permission or compelled to do so by law.

If you believe that any of your personal information we have collected is incorrect or incomplete, please contact our support team by using any of our Contact/Help pages.  We will do our best to promptly correct, edit or remove any information found to be incorrect.

To opt out from our marketing email list simply click on the “Unsubscribe” link from any of the marking emails. You may also choose to restrict the use of your contact information for marketing purposes by simply contacting our support team using Help/contact page.

You may choose to opt out of targeted third-party advertising by:


    GOOGLE -

    BING -


To prevent unauthorized disclosure of and access to your account and purchase activity, you should take steps to keep your email address and account information secure.

Please be advised that while we make every effort to ensure the integrity and security of our network and systems however, we cannot guarantee that our security measures will prevent unauthorized access, hacking, data loss, or other breaches from ever occurring. You transmit information to us at your own risk.


If you have any concerns regarding this Privacy Policy or any of our other legal agreements and disclosures please contact us using our HELP PAGE.